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Licensing for Dynamics CRM

 

Dynamics CRM offers editions that cover implementations for small, to mid-level, to even very large organizations.

EDITIONS

  • Microsoft Dynamics CRM 2011 Server. There is no user limit for this edition.
    Additional features include support for multiple organizations, multiple server instances, and separate role-based service installation.
    Role-based services let you increase performance by installing component services on different computers.
  • Microsoft Dynamics CRM Workgroup Server 2011. This edition is limited to five, or fewer, users. This version is limited to a single organization and a single computer that is running Microsoft Dynamics CRM Server 2011.

LICENSING

A Microsoft Dynamics CRM deployment operates by using a single product key. Microsoft Dynamics CRM 2011 does not require additional product keys to be added when changes are made, such as adding a client access license (CAL). The single product key contains the Microsoft Dynamics CRM version, server license, and the CALs.

You can view and upgrade a license in Deployment Manager. Deployment Manager is a Microsoft Management Console (MMC) snap-in that system administrators can use to manage organizations, servers, and licenses for deployments of Microsoft Dynamics CRM.

Client Access License Types

You can view and modify client access license types for each user in the Users area of the Settings area in the Microsoft Dynamics CRM Web client.

 LICENSING STRUCTURE: ON-PREMISE SERVER EDITIONS

Every server that runs Microsoft Dynamics CRM 2011 requires a Server License. Two Server Editions are available for Microsoft Dynamics CRM 2011:

MICROSOFT DYNAMICS CRM WORKGROUP SERVER 2011

  • Offers the same rich feature set as Microsoft Dynamics CRM Server 2011.
  • Includes and supports a maximum of 5 named User licenses
  • Licensed as a Specialty Server
  • For greater than 5 User support, Customers may purchase a Step-Up to Microsoft Dynamics CRM Server 2011*
  • Runs on Windows Server 2008 x64 -based computers and Windows Small Business Server 2008
  • On price lists this product SKU appears as: Dyn CRM Wkgrp Svr 

MICROSOFT DYNAMICS CRM SERVER 2011

  • Offers a rich feature set, and supports multi-tenant deployments.
  • Users are only limited by Server capacity, there is no licensing limit on the number of users
  • Licensed under the Server/CAL licensing model
  • Users may be added by purchasing Microsoft Dynamics CRM CALs, as outlined below
  • Runs on Windows Server 2008 x64 -based computers and Windows Small Business Server 2008
  • On price lists this product SKU appears as: Dyn CRM Svr

CLIENT ACCESS LICENSES

Microsoft Dynamics CRM 2011 Servers are licensed under the Microsoft Server/CAL licensing model, meaning that they require a separate Server license for each Server on which the software is installed, plus a User Client Access License (CAL) for every internal user who accesses CRM.

The CAL functionalities supported for Microsoft Dynamics CRM Server 2011 are:  

  • Employee Self Service CAL – The Employee Self Service (ESS) CAL provides a user with limited API access and limited read-write access to “Microsoft Dynamics CRM functionality” through any application/graphical user interface (GUI), other than the Microsoft Dynamics CRM client.

“Microsoft Dynamics CRM functionality “means that users may view, manipulate, input, query or otherwise structure CRM „live‟ data. „Live‟ data is information that, via use action, dynamically writes to or reads from, or synchronizes with Microsoft Dynamics CRM, whether it is accessed directly or indirectly.

  • Limited CAL – The Limited CAL provides a user with full read-only access (e.g., for reports) and limited write access to “Microsoft Dynamics CRM functionality”. Users may view or query CRM data.
  • CAL – The CAL provides a user with full read-write access to all capabilities within Microsoft Dynamics CRM 2011.
  • Limited Use Additive CAL – The Limited Use Additive CAL provides a user with full read-access and limited write-access functionality using any client, and may only be purchased to supplement an ESS CAL, for Users who may later require full read and limited write access.
  • Full Use Additive CAL – The Full Use Additive CAL provides a user with full write-access functionality, and may only be purchased to supplement a Limited CAL, for Users who may later  require full read and write access.

EXTERNAL CONNECTORS

 The Microsoft Dynamics CRM 2011 External Connector enables customers to extend CRM to their external users such as customers, partners, suppliers, and end users who access a copy of the server software (for which a license was acquired), through any application/graphical user interface (GUI), other than the Microsoft Dynamics CRM client. “External Users” are users who are not either (i) your or your affiliates‟ employees, or (ii) your or your affiliates‟ onsite contractors or agents, External users also does not include hosted-software service users, such as those already licensing via the Microsoft Service Provider License (SPLA).
An External Connector must be purchased for each server that hosts an application that provides external access to Microsoft Dynamics CRM 2011 data as described above. External users should not be using the Microsoft Dynamics CRM 2011 applications & GUIs directly. The alternative is for every external user to acquire a CAL

The External Connector provides external users with limited API access and limited read-write access to Microsoft Dynamics CRM 2011 data, such as that provided through any application/graphical user

An External Connector is a license only, and does not include any physical software components, and does not include licensing for any other Microsoft products. If external scenarios integrate with Microsoft SQL Server, Microsoft Office SharePoint or any other product license rights for these must be established separately.

ACADEMIC LICENSING

Microsoft Dynamics CRM 2011 will be offered at a discounted rate to qualifying academic institutions via:

  • Campus & School Agreement (Exception: Microsoft Dynamics CRM Workgroup Server)
  •  Academic Select (Exception: Microsoft Dynamics CRM Workgroup Server
  • Open Academic
  • Microsoft Business Solutions Academic Alliance. (BRL/DPL only & Exception: Microsoft Dynamics Workgroup Server)
  • Microsoft Dynamics CRM Online
  • Service Provider License Agreement (SPLA)
  • ISV Royalty Agreement

Customers enrolled in Campus / School Agreement can take advantage of academic pricing through the existing campus and school agreements to subscribe to Microsoft Dynamics CRM Online. The service is coterminous with the underlying Campus Agreement / School Agreement enrollment. Institutions are not obligated to enroll all full-time employees or devices; the academic institutions can purchase subscriptions based on the actual users. Moreover, the institutions enjoy the flexibility to deploy the service in multiple stages.

Learn more at: http://crm.dynamics.com/how-to-buy

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